All orders are final on food and edible products.  All other products must be returned within 30 days of purchase with proof of purchase.  Send to 24335 County Road 67 Kersey, CO 80644.  Return shipping is the responsibility of the purchasing party and is non-refundable.  Please email us at TheBentNailLLC@gmail.com to see if we can resolve any issues prior to retuning any nonperishable items.